Our policies and other legals

This policy details how we will collect, use and disclose “personal information”.  Personal information is information or an opinion about an identified, or reasonably identifiable, person.

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What personal information do we collect and hold?

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The type of personal information that we collect will depend on the nature of your dealings with us.  We need this information to be able to assist you and provide you with the services, information and assistance you are want from us.

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We will collect personal information from you where:

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• you engage our services (legal or otherwise);

• you purchase or subscribe for our products;

• you subscribe to or opt-in to receiving a newsletter or other form of update;

• you correspond with us in any capacity;

• you have business dealings with us (for example, as a supplier or a regulator or a counterparty in a transaction);

• you otherwise provide our personal information to us (for example, you provide your business card to us or invite us to connect with you in some way); or

• it is required by law to do so.

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The personal information we will collect from you may include:

 

• your name, title, address and e-mail address and contact numbers (telephone, fax, mobile);

• information about family members and related entities;

• financial information on you, your family and related entities; or

• the areas of our practice or related expertise which you are interested in.

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However, we endeavour not to collect personal information that we do not need.

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We generally collect personal information directly from the individuals concerned (including from details in letters and e-mails that we receive), but we may also come into possession of personal information about individuals from third parties, including from publicly available sources.

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We will not ask to collect sensitive information about you (such as details of your racial or ethnic origin, political affiliation, religious beliefs, sexual preferences, criminal convictions or health information) except where it is needed for the purposes of providing you with our services or another reason for which we have your consent and collection is necessary for that purpose.

 

How do we use personal information?

We use personal information for the business purpose for which it was collected, or occasionally for reasonably related purposes, including:

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• to provide you with our products and services;

• in connection with the fulfillment of a legal or regulatory obligation;

• to send legal or other updates relevant to us or you and to market our products and services to you;

• where we have a legitimate interest that is not overridden by your rights under the law;

• for any reason that you have provided consent;

• for the performance of a contract with you;

• to respond to any enquiries or complaints; and

• to conduct our business.

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If, at any time, you do not wish to receive communications from us, please let us know using the contact details set out in below.

 

We do not sell or trade personal information about you to or with third parties.  Personal information may be disclosed to others in the following circumstances:

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• We may disclose personal information to external service providers who provide services to you or us, including those who help us operate our business.  Examples of our external service providers include: third party data storage providers; IT and other software and systems providers; companies who provide photocopying and archiving services; advertising and marketing agencies who assist us with our campaigns and programs, and research organisations and consultants who conduct research on our behalf.  If we engage external service providers, we take steps to ensure that those external service providers: comply with the Australian privacy principles when they handle personal information about you; and are authorised only to use personal information that we provide to them for the purposes specified in our agreement with them.

• We will only otherwise disclose personal information if this is required or permitted by law.

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We are bound by professional obligations of confidentiality, including in relation to personal information.

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Security of personal information

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We take reasonable steps to ensure the security of your personal information.  Our premises are in locked buildings with access restricted to pass card holders or key holders.  Our IT systems are secured against external threats by various means and password protected.  We frequently update our anti-virus software in order to protect our systems (and the data contained in those systems) from computer viruses.  In addition, all our employees are required, as a condition of employment, to treat personal information held by us as confidential.

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Your rights

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Under the Privacy Act 1988 (Cth), you have the right to:

 

• seek access to your personal information handled by us;

• ask us to update or correct your personal information when it is inaccurate, incomplete or out of date; and

• opt-out of receiving direct marketing communications from us.

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If you wish to do any of the above, please set out your request in writing, and forward this to our Privacy Officer, using the contact details set out at the end of this policy.

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To provide you with access to your personal information held by us on our current records, we can provide you with a copy of the relevant personal information (ordinarily, an electronic print-out or a photocopy).  We will not charge you for the cost of providing this type of access to these current records.

 

We may also archive non-current records containing personal information, such as back up data files and offsite storage.  Please note that, if we do provide access to old records, we may charge you for the cost of providing such access.

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Online Privacy Issues

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When you visit our website, a small data file called a "cookie" may be stored on your internet enabled device.  We use cookies or similar digital markers to maintain user sessions and track the behaviour of website visitors.  This enables us to keep our site relevant and useful.  Generally, this information will not identify you.  We do not link this information back to your identity or other information that you have provided to us.

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By using our website and not opting-out of cookies, you consent to our use of cookies in accordance with the terms of this privacy policy.

 

Most web browsers are set by default to accept cookies.  However, if you do not wish to receive cookies, you may set your browser to either prompt or refuse cookies.  If you use your browser settings to block all cookies or otherwise opt out of cookies, you may not be able to access and/or use all or parts of our website.

 

Sometimes our website contains links to other websites, for your convenience and information.  When you access another website through ours, we are not responsible for the privacy practices of that site.  We suggest that you review the privacy policies of each site you visit.

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Making a complaint

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If you wish to make a complaint about how we handle your personal information, please contact us, setting out your complaint in writing, and forward it to our Privacy Officer, using the contact details below.

 

We will deal with all requests for access to personal information or complaints as quickly as possible and will endeavour to get back to you within a reasonable timeframe.

 

If you are not satisfied with our response to your complaint, you can make a formal complaint to the Office of the Australian Information Commissioner through their website at https://www.oaic.gov.au/, by emailing enquiries@oaic.gov.au or by calling 1300 363 992.

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Additional information and how to contact us

 

This privacy policy may change from time to time.  It will be made available to anyone who requests it, whether at our offices or by use of our website.

 

If you have any questions or comments about the privacy policy, please set out your request in writing, and forward this to our Privacy Officer, using the contact details below.

 

Email: admin@gtlaw.com.au

Post: MXK Services Pty Ltd, GPO Box 2214, Sydney NSW 2001

Telephone: + 61 4 0631 9842

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Our privacy policy was last reviewed on 25 March 2024.